Support

Last updated: 20 August 2026

Email asadbek.apps@gmail.com. Include your device model and iOS version, and if something went wrong with a particular item, the name you gave it in the app. Replies usually come within two business days.

Common questions

Manua could not find my manual

Photograph the rating plate rather than the front of the machine — the sticker or metal panel carrying the brand, model number and serial. It is usually on the back, underneath, inside the door or behind a flap. If the manual genuinely is not available anywhere, you can add the booklet yourself: photograph its pages, or upload the PDF.

The answer came back in the wrong language

Manua follows your phone's language by default. To pin a different one, open Settings → Language and choose it. The app and every answer it writes will use that language from then on.

A reminder did not arrive

Reminders need notification permission — check iOS Settings → Manua → Notifications. They are scheduled on your device, so they still fire with no internet connection, but they do not fire while the phone is switched off.

I want my subscription back on a new phone

Open the paywall and tap Restore. Your subscription is tied to your Apple Account, so it moves with it. Your items and manuals are stored on the device itself and do not transfer — see the privacy policy for why.

How do I cancel?

Subscriptions are managed by Apple, not by us: iOS Settings → your name → Subscriptions → Manua → Cancel. Cancelling stops the next renewal; the current period runs to its end.

How do I delete my data?

Delete the app. Everything it holds lives on your device, so removing the app removes the data with it. There is no account to close and no copy on a server for us to erase.

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